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Costco Employee Boots Customer, Takes Cart for Refusing to Wear Mask

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Nicholas Kamm  Getty Images

"Thank you very much", Tison tells the man, who insults him as he walks away.

In the 37-second video, which has more than 6.8 million views, a customer who appears to be in a checkout line can be heard telling a Costco employee whose name tag reads "Tison": "I'll just put you on my 3,000-follower Instagram feed, mostly locals".

After the customer interrupts him to say "I'm not doing it".

Though Costco has been constantly changing its policies throughout the coronavirus pandemic to keep stores as safe as possible for customers and employees, one rule has remained in place over the past few months: Anyone who enters a Costco warehouse must be wearing a mask. The man eventually removed the clip from the platform after it was supposedly "downvoted into oblivion".

The Centers for Disease Control has recommended "wearing cloth face coverings in public settings where other social distancing measures are hard to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission". The worker explains in the video clip that he asking the customer to wear the mask because "this is company policy". "And because there's a frickin' life-threatening virus that's spread through saliva droplets".

"This is not simply a matter of personal choice; a face covering protects not just the wearer, but others too", the letter states.

Nicholas Kamm  Getty Images
Nicholas Kamm Getty Images

A Costco employee did not hesitate in kicking a defiant customer out of the store after navigating the store without a protective mask. We know some members may find this inconvenient or objectionable, but under the circumstances we believe the added safety is worth any inconvenience. "I was only of the only people in that store not wearing a mask, which means you're protected from me and I'm protected from you".

'Please continue to observe rules regarding appropriate distancing while on Costco premises'.

LADbible has contacted Costco for comment. "Thank you for your understanding and cooperation".

On the other hand, however, manager Tison gets all the props, with commenters saying things like, "he handled that well firm but fair", "Tison is THE MAN!" and "Costco team member of THE YEAR took his crap back to where it came!"

Correction 5/20/20 9:38 a.m. ET: This article was updated to say that the second incident occurred at Gelson's Markets, not Costco as originally stated.

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