Philadelphia Police Chief Stands By Cops Who Arrested Black Men At Starbucks

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When police arrived, two Starbucks employees told them two men had asked to use the restroom but were told they couldn't because they hadn't purchased anything. The attorney for the two men, Lauren Wimmer, told the Philadelphia Inquirer she received word that the two were being released from custody at 12:30 a.m. Friday, almost eight hours after the initial 911 call. The employees said the men were trespassing and had refused to leave the restaurant. According to Wimmer, the men said they were waiting to meet someone, and the manager called the police.

He explained that the officers "did nothing wrong" and were professional in their behavior supporting those but "acquired the opposite back".

However the footage of the incident, which has received almost nine million views so far, sparked criticism and calls for a boycott of the Starbucks coffee store.

We apologize to the two individuals and our customers are disappointed this led to an arrest.

'We take these matters seriously and clearly have more work to do when it comes to how we handle incidents in our stores. Starbucks promised to review their organizational policies to try and ensure this never happens again.

There was no real sense of suggesting that anyone at Starbucks might be to blame. Commissioner Ross and his team have promised a review of their policies moving forward with regards to response to complaints like this.

Ross said the men were then "taken out essentially without incident" and with "no harm done to them".

Unless I see a black person commit a crime right before my eyes I wouldn't call the cops, because I know that a person of color doesn't have a good chance of surviving any interaction with the police.

Commissioner Ross, who is black, addressed the controversy via Facebook live on Saturday, stating his officers were called to the store at about 4:40 p.m. after a reported trespassing. Ross said police on the scene, "in an effort to quell the situation, called for a supervisor" to keep things from getting "out of hand".

There are a lot of questions here, and they're not just about the police.

. At least 140 people have already indicated they will attend and more than 700 have shown interest. Recalling a previous occasion on which a police sergeant "was denied access" to a Starbucks restroom, Ross added, "at least they are consistent in their policy".

By Saturday evening, however, it seemed clear that the company's tone had changed and that a certain level of urgency and even panic had set in, perhaps too late. "Regretfully, our practices and training led to a bad outcome - the basis for the call to the Philadelphia police department was wrong".

Philadelphia Mayor Jim Kenney said he was "heartbroken" to learn of the incident which he said appears 'to exemplify what racial discrimination looks like in 2018.'. Social media showed a fair amount of outrage due to police seemingly being called because the two men hadn't ordered anything while waiting for a friend, as opposed to (as one tweeter pointed out) "white ppl ... wondering why it's never happened to us when we do the same thing".

CEO Kevin said, "I hope to meet personally with the two men who were arrested to offer a face-to-face apology".

"These people were doing what people do every single day".

Criticism is being relentlessly aimed at Starbucks.

"The video shot by customers is very hard to watch and the actions in it are not representative of our Starbucks mission and values", Mr Johnson said.

Yet Starbucks initial reaction was merely disappointment. First Long Island Invsts Lc has invested 3.36% in Starbucks Corporation (NASDAQ:SBUX).

Perhaps the urgency should have set in a little earlier.