Our reporters have spoken to the McDonald's employee Yasmine James who tells us she has not been fired following this incident, as rumors circulating on social media claim.
"Even though she's at work you know is there a limit to how much these employees can, can take", said Brenda Biandudi, a witness. The 40-year-old homeless man, identified as Daniel Taylor, was later arrested, the news website reported.
James says that although she was not physically hurt, she was emotionally hurt when she was left to defend herself.
A new Floridalaw had gone into effect where restaurants are no longer allowed to put plastic straws out in their lobbies. Moreover, they are to be completely stopped in 2020.
She takes some swings, all while yelling at the man.
In the video, Taylor forcefully grabs James by her shirt's collar and pulls her towards him on the counter. James nearly staggered. After about 15 seconds, another McDonald's employee came to James rescue and pulled her out of the grip of the accused.
"He was very upset, he started berating her, swearing, saying 'There's no law like that, '" Biandudi told BuzzFeed News. This prompts the woman to retort, "No, you're going to jail!"
Finally, another McDonald's employee asked the customer to leave the place. Taylor was removed from the restaurant and allegedly kicked another employee in the stomach on the way out.
Subsequently, Taylor was in fact arrested and booked on two counts of battery.
"She saw the situation escalating and got her phone out", he said.
Police were able to apprehend Taylor when they received a call about an unarmed robbery after the McDonald's incident and recognized Taylor from the video.
"I felt it was so disrespectful to talk to an employee like that and belittle her like that", Biandudi said. "We have been in contact with the police department and are fully cooperating with their investigation", Khim Aday from McDonald's corporate communications told CNN in a statement.
A police affidavit revealed more violence that didn't appear on Biandudi's video. I wanted her to keep her job.