Facebook Outage Caused by ‘Database Overload’ as Users Still Report Problems

Facebook, Instagram and WhatsApp suffered a global outage. What happened?

"We're working to resolve the issue as soon as possible", Facebook tweeted around 2 p.m. ET. Facebook product director Rob Leathern said on Twitter that people were also unable to access the social network's ad interfaces, which may exacerbate any lost revenue from the outage. "Our systems processed about 7.5 million problem reports from end users over the course of this incident". The company said it was considering refunds for advertisers.

Facebook acknowledged the issues, and assured users that they were not caused by a malicious DDoS, in a post on Twitter - the only social network which appeared to survive the crash, as it's not part of Facebook's "family of apps"., a crowd-sourcing site that tracks internet outages, showed a concentration of Facebook outages in the northeast as of Thursday morning. The hashtag #FacebookDown and #InstagramDown were trending on Twitter for much of the day.

Meanwhile, it's also believed that a New York Times report contributed to the drop in Facebook's shares. "I'm trying to communicate with my team in NY".

The agreements let the companies see users' friends, contact information and other data, sometimes without consent.

"As we've said before, we are cooperating with investigators and take those probes seriously". A spokesperson added, "As a result, many people had difficulty accessing our apps and services".

'We've provided public testimony, answered questions and pledged that we will continue to do so, ' the spokesman said.

Facebook is facing a slew of lawsuits and regulatory inquiries over its privacy practices, including ongoing investigations by the U.S. Federal Trade Commission, the Securities and Exchange Commission and two state agencies in NY. "We are very sorry for the inconvenience and we appreciate everyone's patience".

Argentina-based designer Rebecca Brooker told the BBC that Facebook's outage severely affected her work.