Business

Consumer Reports rates auto brands on reliability

Share
Consumer Reports rates auto brands on reliability

Japanese automakers dominate Consumer Reports' ranking of the most reliable vehicle brands, with Toyota Motor Corp.'s Lexus leading the list of 29 brands, according to the results released Wednesday by the US magazine.

Tesla has fallen in Consumer Reports' latest reliability rankings. The rankings were announced before the Automotive Press Association in Detroit Wednesday.

Cadillac finished at No. 28, for a second consecutive year as the worst-performing GM brand.

Lexus, Toyota, and Mazda continued to be the best for new auto reliability in the survey.

Lexus, Toyota, Mazda, Subaru, Kia and Infiniti ranked the highest, according to an annual survey by Consumer Reports.

Three European brands, Audi, BMW, and Mini, made it into the top 10. Mercedes-Benz -3 18. Ford -3 19.

Volvo ranked dead last.

Consumer Reports said the only Cadillac model to have "better than average" reliability was the XTS. The Model 3 received an "average" grade.

These are the brand rankings and the number of spots each brand rose or fell from a year ago.

The Model S wasn't the only vehicle to lose CR's recommendation. "Suspension issues for Model S have improved 65 percent since previous year, and we continue to make further improvements", a Tesla spokesperson said in an emailed statement. Just as we've seen with many other manufacturers, major changes and updates can cause reliability to slide. When compared to the average non-turbo engine among 2016-2018 models, overall, Lexus makes the most reliable turbo powertrain, followed by Honda and Porsche. "Making air suspension and AWD standard in the 2017 model has added more complexity and more things that could potentially falter".

Buick's Enclave was the most reliable vehicle the brand had until the redesign, and now it's the worst, dragging down Buick's score, Fisher said. There hasn't been a common thread to explain the problems, but new powertrains have the propensity to be problematic in their first few years.

Fiat Chrysler Automotive. The FCA brands - Chrysler, Dodge, Jeep and RAM - are all in the bottom third of the rankings.

Based on the survey by Consumer Report members, the report lists specific problems faced by owners. Buick -11 20. Lincoln +2 21.

"The truth is, when automakers introduce such new technology, it can take several model years to get it working correctly", said Quincy.

Share